The Total Cost of Ownership (TCO) of Enterprise Performance Management (EPM)

Here are some of the ingredients to consider when developing your ROI for EPM:

• Cost to build or acquire the system (hardware, software, network costs)
• Don’t forget the ancillary costs to the above (e.g., a system may require an add-on license for a relational database management system [RDBMS] or middleware)
• Cost of capital
• Cost to operate, maintain, and upgrade
• Training costs (administrators and users) Read more of this post