SG&A Performance Management

Selling, General & Administrative (SG&A) expense is top of mind for many organizations right now.

Simple SG&A Value Map example

Simple SG&A Value Map example

Everyone in the enterprise has an impact on SG&A expenses.  From your salary, to the office supplies you use, to the travel you take on behalf of the company.  It’s everyone’s job to help maintain and control these expenses.

SG&A spend should be optimized at the “right” level to help deliver on the promises of the organization.  If they are at too low a level, sales revenue will suffer.  At too high a level, Read more of this post

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Data Consumption is undergoing a major shift

A good decision is based on knowledge and not on numbers.
—PLATO

As EPM practitioners, our job is to help deliver better insights to the business, and the starting place is delivering useful information: on time, at the right level of detail, to the people who can use it to make a decision that helps improve short and long-term results.

With the plethora of data we’re getting, and with the speed at which change happens and transactions occur, it’s getting harder to find out exactly where you stand. How, when, where, and why we consume data is undergoing a major shift: Read more of this post

The Total Cost of Ownership (TCO) of Enterprise Performance Management (EPM)

moneyHere are some of the ingredients to consider when developing your ROI for EPM:

  • Cost to build or acquire the system (hardware, software, network costs)
  • Don’t forget the ancillary costs to the above (e.g., a system may require an add-on license for a relational database management system [RDBMS] or middleware)
  • Cost of capital
  • Cost to operate, maintain, and upgrade
  • Training costs (administrators and users) Read more of this post

8 Principles of Enterprise Performance Management

This is a list of what most of my clients tell me they want.  I propose that this list is exactly what EPM delivers.

So unless I hear otherwise, these are the 8 principles of enterprise performance management:

  1. We have a lot of data, we’re getting more every minute, and we want to use it to compete better;8 robots
  2. To use all that data, we want to gather it and transform it so that it makes sense;
  3. We want new insights into our business, based on the facts gleaned from the data;
  4. We want to know what levels of performance are possible in our industry, for our business, in the future; Read more of this post

Enterprise Planning

There are many kinds of plans in any organization. The kind of plan depends on what the plan is trying to accomplish, who the audience is, and how frequent and granular the plan needs to be. Here are the most common types of EPM plans:

paper whiteboard
Strategic Planning

  • Annual budget
  • Long-range plan/strat plan
  • Cash-flow forecast
  • Balance sheet plan

Finance Planning

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